FINTRAC records, collected by link
Every Canadian real estate transaction needs a client identification record, and chasing a photocopy of a driver's licence is nobody's favourite part of the job. Listing Launchpad sends your client a secure form and keeps what they submit with the client's record.
Send your first intake link freeIn short
Listing Launchpad has a secure intake link for FINTRAC client records. Your client enters their legal name, date of birth, address, occupation and employer, residency and marital status, and the politically exposed person declaration, then photographs both sides of their driver's licence or photo card. Records are stored privately, and you still verify identity as FINTRAC requires.
What the form collects
The intake link asks for what a FINTRAC individual identification record needs: full legal name, date of birth, address, occupation and employer, and residency status as a Canadian citizen, permanent resident or non-resident, along with marital status. It includes the politically exposed person and head of an international organization declaration.
The client photographs the front and back of their driver's licence or photo card on their phone. The images are stored privately, and the AI can read the ID number and expiry date so you are not transcribing them.
Kept apart from everything else
Client identification sits with the client's record and is never part of anything shared: it does not appear in the seller's portal, the Property Vault or any public page. On a team, the leader's compliance view shows which listings have complete FINTRAC records and which do not.
What stays your job
Listing Launchpad collects the information and the ID images. It does not verify identity. Checking the ID against the person, recording the method, and keeping records for the period FINTRAC requires remain your and your brokerage's responsibility, and your brokerage's compliance policy decides how.
The FINTRAC and TRESA guide on this site walks through the record-keeping rules in plain language.
On the intake form
- ✓ Legal name, date of birth and address
- ✓ Occupation and employer
- ✓ Residency and marital status
- ✓ The PEP and HIO declaration
- ✓ Front and back photos of a driver's licence or photo card
- ✓ ID number and expiry read by AI
- ✓ Private storage, never shared with other clients or public pages
Frequently asked questions
Does Listing Launchpad verify my client's identity?
No. It collects the details and photos of the ID. Verifying identity under FINTRAC's methods is still done by you, as your brokerage's policy requires.
Is the FINTRAC form the same link as the seller portal?
No. It has its own secure intake link, separate from the listing share link.
Where are the ID photos stored?
In private storage that only you can open. They are never shown in the client portal, the Property Vault or any public page.
Do I need FINTRAC records for every client?
Real estate agents and brokerages in Canada must identify clients and keep records for most purchases and sales. Your brokerage's compliance officer is the right person for the rules that apply to a specific deal.
I am not in Canada. Is this for me?
FINTRAC is Canada's regulator, so this page is written for Canadian agents. Outside Canada the same secure intake link and private folder are called ID & funds records, and they collect your client's identity details and ID photos. Which records your local anti-money-laundering rules require, and for how long, is for you and your brokerage to confirm.
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